NITIE Centre for Communication Studies

The establishment of the centre of communication, commissioned in 2009, is extremely relevant in today’s time as effective communication is the lifeline of an organization, wherein, a manager spends 50 to 90 percent of his/her time in communicating. Communication is not only one of the most significant skills an employer looks for, but also the most challenging issue at the workplace.

What is communication?

The two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning.

But, communication skills simply do not refer to the way in which we communicate with another person. It includes many other things – the way in which we respond to the person we are speaking, body gestures including the facial ones, pitch and tone of our voice and a lot of other things. And the importance of communication skills is not just limited to the management world since effective communication skills are now required in each and every aspect of our life.

Why is communication essential?

The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media. Good communication skills will help get hired, land promotions, and be a success throughout your career.

Byaligning all these, NCCS activities are designed for complete professional, creative and responsive.

Centre Objectives

  • To organize workshops to facilitate students in enhancing communication and interpersonal skills.
  • To set up a Communication Skills Laboratory that gives opportunities to students, industry representatives and faculties to improve their communication skills
  • Conduct guest lectures featuring business experts and executives so as to learn about business practices
  • Organize roundtable and conferences to facilitate interaction of academia and industry to discuss latest practices in communication
  • Generate intellectual capital in the space of human communication.

Activities Organized by NITIE Centre for Communication Studies

The centre is focused on building communication skills through workshops and generate intellectual capital through research. Activities include collection of data from students, making models, analyzing data, simulations and writing research articles for journals and conferences.


Soaring Eagles Workshop

Soaring Eagles Workshop

A Three Day GDPI Workshop was conducted for the first year students in order to groom them for their preparations for Summer Internship Placements. The Event was conducted for a batch of 30 students during 29th July to 31st July 2016.GD Panel mentors for the workshop were Ms Sonali Sinha and Ms Aparna KH of soaring eagles. PI Panel mentors were MrS. Vineet Iyengar, Mr Ganesh Ramachandran, Mr Nitin S, Ms Sonali Sinha & Ms Aparna KH.

Nitie Toastmasters Club

Soaring Eagles Workshop

24 toastmaster sessions were conducted from September 2016 till January 2017 and were attended by 47 Toastmaster members. TM Lakshman, 2nd year, PGDIM, NITIE Mumbai won the second position at Area Level Table Topic Contest held on 10th April 2016 at General Mills, Powai. Across all streams, Ankita Sharma and Agnimitra (2nd year, PGDIM) participated in Area A2 & B3's Humorous and Evaluation Speech Contest on 17th September 2016 at General Mills, Powai, and Ankita Sharma won the 3rd prize in Evaluation in humorous speech evaluation. New Executive Committee was selected on 10th December 2016, and New Executive Committee of Nitie Toastmasters club attended the COTP Session on 22nd January 2017 at TCS Thane. In the month of January 2017, new 3 members joined the Nitie Toastmasters Club.

Accent Neutralization Workshop

Soaring Eagles Workshop

40 hours long Accent Neutralization Workshop wasconductedin two halves with the first half being conducted during November 2016 and the second half during January 2017. A total of 12 students across the various batches participated in the workshop. The two trainers conducting the training were Ms Elavia Pal and Ms Madhumita Saha of Zing Services. The training was aimed at minimizing the effect of native accents in English communication.

Global Leadership Experience

Soaring Eagles Workshop

Four-day Global Leadership Experience was hosted jointly by IIT Bombay and NITIE Mumbai with the first two days session (22nd and 23rd November) at IIT Bombay and last two days (24th and 25th November) at NITIE Mumbai. A total of 100 students participated in the event. The staff of Common purpose Archana Bhaskar, Dikccha Gautam, Katie McEvoy conducted the event. This year’s Global Leadership Experience addressed a pressing global issue: “How can you increase civic engagement in your city?”

Email Etiquettes Workshop

Soaring Eagles Workshop

A four-hour long Email Etiquette Workshop was conducted on 1st February 2017. It was conducted by Ms Riddhi Mehta and attended by 15 students. The purpose of the workshop was to help students write formal emails in a business setup.

Presentation Skills Workshop

Soaring Eagles Workshop

NITIE Centre for Communication Studies organized a workshop on “Presentation Skills” on 12th February 2017. It was a 4-hour workshop, aimed at honing the presentation skills of the students, which will be helpful in their professional life. The areas focused in the workshop were- Connecting with the audience; Structure of the presentation; Powerful slides and visual aid, Podium skills - Voice, Tone, Appearance, Skill practice through the individual presentation. The workshop was conducted by Ms Riddhi Mehta at the NITIE campus. 17 students, across programs, attended the workshop.

Dining Etiquette Workshop

Soaring Eagles Workshop

NITIE Centre for Communication Studies organized a workshop on Dining Etiquette on 18th February 2017. It was conducted by a Corporate trainer and groomer Bina Joshi. It was a 4 hrs session, aimed at helping the students to know the Do’s and Don’ts of Corporate Dining. The workshop was attended by 16 participants. The session covered topics viz-Seating Strategy, Business Talk and Taboo Topics, Handling the Bill, Styles of Eating: Continental and American, The Dinner Napkin, Bread and Butter, The Different food courses, Passing Food and toasting, among others. Moreover, the participants were also encouraged to have the hands-on experience with the cutlery and the food.

Corporate Grooming Workshop

Soaring Eagles Workshop

A four-hour workshop on Corporate Grooming on 25th February 2017 was organized by NITIE Centre for Communication Studies. Its sessions were conducted by a corporate trainer and groomer Beena Joshi. The session aimed at learning the basic skills required to conduct oneself as a professional in a corporate setting. The workshop was attended by 9 participants and covered topics viz- the art of Introduction & addressing people at the workplace, Greeting people appropriately, Knowledge about types of Handshakes, Exchanging business cards appropriately, Following meeting etiquette, Nuances of dressing & grooming for the workplace. Role plays and exercises were used to improve the grasp on the topics covered.

Workshop On “being Proactive And Responsible Leader”

NITIE Centre for Communication Studies (NCCS) conducted half-day workshop on “Being Proactive and Responsible Leader”, by an international award winning speaker Dr Sunita Didi Chandak on February 09, 2017. Honorable Director of NITIE, Prof Karuna Jain inaugurated the session by lamp lightning. 50+ students grabbed the opportunity along with NITIE Professors. This workshop was highly interactive, practical, and activity based. Workshop participants identified several key factors to be taken into account when reacting to any particular situation, with respect to pro-activeness. This workshop will for sure help to the all the participants in their daily social, academic, professional and personal life.

Picture Perception

Soaring Eagles Workshop

The Personality Development Committee Organized the first edition of ‘WHAT IF’ in January/February 2017.It was conducted in three rounds. In the first round, the participants were given a topic to write on within a given time frame. The answers were required to submit online. The topic given was ‘What if India was never partitioned by the British in 1947?’ 11 entries were shortlisted for the second round. The second round was a Group Discussion round. From the second round, 5 entries were shortlisted for the final round.Final Round was a case presentation round and the topic on which the participants presented was: “What if GST was introduced during the economic liberalization of India in 1991”.The event was judged by three of NITIE’s professors Prof KS Ranjani, Prof Binil Kumar AS, Prof Mainak Mazumdar. Winner, 1st and 2nd runner-ups were chosen among the five finalists.

What If

Soaring Eagles Workshop

The Personality Development Committee Organized the first edition of ‘Picture Perception’ in March 2017. The competition was aimed at harnessing the creative writing and imagination skills of the students. The students were given a photograph and they had to pen a story within 150 words that they thought described it best. A total 26 entries were received from the students, which included representations from both the years and all the courses. The entries were judged on the following parameters – Clarity of thoughts, articulation, creativity and relevance and depth of the title.

Research Activities

  • A paper titled “Communication Styles of Millennials: Trends and Relevance” is communicated to a journal
  • Currently,we are working on developing case-lets along with their teaching notes. These will be useful for teaching communication topics.
  • In future, we propose to communicate papers to reputed conferences and journals for publications.

Outreach activities

  • The Centre organizes guest lectures with industry experts in the area of communication- viz grooming, design thinking and skills of presentation. Conducting such sessions facilitate the holistic development of communication skills of the students.
  • NITIE Centre for Communication Studies proposes to host and bring together a group of academic and industry experts, for a roundtable discussion on the latest themes and interventions in the field of communication. The proposed expert roundtable will highlight some of the decisive issues relating to business communication, identify key attributes of latest trends across the academia and the industry on communication; and place these issues within a framework to stimulate discussion.


NITIE Mumbai is committed to excellence in teaching and research which is evidenced by its highly qualified faculty drawn from the top institutes in India.

Dr. Upasna A Agarwal

Dr. Upasna A Agarwal
Centre Coordinator

Upasna A Agarwal is an Associate Professor in Organization Behavior and Human Resource Management at NITIE. She is currently the coordinator for NITIE Centre for communication studies.

Upasna is an MBA and Masters Labour Law from Symbiosis, Pune, she is a PhD from Indian Institute of Technology¸ Mumbai. Upasna launched her academic career at S.P Jain Institute of Management and Research¸ and has seven years of corporate experience prior to that.

Upasna’s research and teaching areas are Talent Management and Organizational effectiveness, especially focusing on Leadership, Work Engagement, and psychological contract, among others. She has conducted her research in for-profit organizations, non- profit organizations, MSME’s Healthcare organizations as well as Project organizations.

Click here to know more about Dr Upasna A Agarwal

Dr. Sanjeev Verma

Dr. Sanjeev Verma
Centre Faculty

Dr Sanjeev Verma is presently working as Associate Professor (Marketing) at NITIE, Mumbai. His areas of research include Services Operations Management, Services Marketing, Marketing Decision Making, Consumer Behavior and Marketing Research.DrVerma has provided consultancy to more than 20 companies. Some of them are Hinduja Hospital, Glaxo SmithKline, Ranbaxy, IOCL, BPCL, HPCL, Maharashtra State Power Generation Co. Ltd., Subros Ltd, EMCO, Owens Corning, IPCA, SRF, Dorf Ketal, Alok Industries, Apollo Logic solutions, etc.

Dr.Verma has also offered training programme on numerous topics to executives from various industries like NTPC, L & T, BHEL, BEL, HPCL, etc

Click the link below to know more about Dr.Sanjeev Verma

Dr. Nikhil K Mehta

Dr. Nikhil K Mehta
Centre Faculty

Prof Mehta is an Associate Professor in the area of Human Resource Management and Organizational Behavior. He has been the past coordinator of the Centre. Prof Mehta wasinstrumentalin initiating this centre.

Prof Vivek Khanzode

Prof Vivek Khanzode
Centre Faculty

Prof Khanzode is an Associate Professor in the area of Industrial Engineering & Manufacturing Systems

Prof Ranjani K.S

Prof Ranjani K.S
Centre Faculty

Prof Ranjani is an Assistant Professor in the area of Accounting and Finance.She has authored a novel by the title "Kuruvamma's Saree". She is also a guest columnist for several business magazines and websites.

R Rajeev Kumar

R Rajeev Kumar
Research Assistant

Rajeev Kumar Revulagadda pursued Bachelor of Technology in the stream of Electrical and Electronics Engineering at Swarnandhra Institute of Technology affiliated with JNTUK and MBA at Sri Krishna devaraya University.

Contact Address

Upasna A Agarwal, Associate Professor
Human Resource and Organizational Behavior,
Professor In-Charge, NITIE Centre for Communication Studies (NCCS),
National Institute of Industrial Engineering (NITIE),
Vihar Lake, Mumbai 400087,

We'd love to get communicated with you! Come, be a part of us to enhance the skills of our country’s young managers and make our NITIE reach new heights.

Drop your emails at:

Back to Top